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Key mistakes of taxi workers

Taxi business owners may put large amounts of money into development, control dispatch services and overwhelm potential clients with advertisement - and still won't reach the desirable response. The defining moment in the effectiveness of taxi services is drivers' work. Drivers aren't only providers of the service, but also its face. It's not enough to load the taxi drivers' app and let things take their own course. Objectively, the lion's share of management's effort is concentrated on creating comfortable working conditions, forming a decent sense of responsibility and motivating employees. 

Things, taxi driver shouldn't do 

People use private driving services in special occasions.

  • some of them see it as a possibility to keep their mobility and not waste time, while their own car is inaccessible.
  • others prefer to use advantages of taking taxi in the absence of alternatives.
  • a lot of luggage may be quite a problem without the taxi driver.
  • as well as if public transport coverage is not available in the area needed. 

Anyway, clients value their time and count on receiving comfortable drive and decent treatment.

Any passenger will appreciate punctuality, good physical conditions of the car and its interior. It is important also for a client to know, how much the trip will cost him/her, before he/she gets in the car, especially when he/she is on a rush. The last thing he/she needs, while trying not to miss the train, is voluminous conversation or reckless driving. If, while in pursuit of another assignment, an unconscientious driver will put passengers at risk, their opinion about the company will be irreparably damaged.

Another headache of business owners are financial improprieties. Driving with a switched off meter, deliberate charge of idle time, double charging and trivial cheating aren't helping clients to get a good impression about your company. 

New technologies for taxi workers 

Most trusted services are constantly controlling their employees and struggling with their bad faith behavior. But, being only human, any driver can make a mistake. Obviously, equipment and technical support of taxi cars must respond to the challenges of the present day.

We suggest you to download taxi app which aims to help you with order processing.

TaxiAdmin can provide 24-hour car order through client application, which will be received by a driver in no time. Navigation system of the app will guarantee preciseness of the rendezvous point. Dispatch service will be receiving all the data, controlling both drive trajectory and safety of the driver and clients. Optimal route, distance and price calculation included.

© TaxiAdmin 2017