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How to get started to use the Dispatch Software

Order creation window :

You can open the order creation window using the hotkey "F1", or by clicking the button (in the upper control panel) Action, and then New Job
1. Information about client : 
Client's phone - the client's phone number gets into this field in two ways: the phone number was entered manually, or the phone number appears there automatically through telephony (when telephony is connected, the client makes a call to the dispatch service number, the dispatcher presses the F1 key, the order window opens, the call is accepted, and the phone number automatically appears in the given one, and information on the client immediately appears from the client's card (you can read the details about the client's card in the instructions). Then you can open the report on the orders of this client by clicking the button
2. Statistics on orders :
After entering the phone number, statistics on orders, information on bonuses and discounts, the amount of the internal account will be pulled up for this client. Also here the information on the client is duplicated.
3. Job Route :
If the address of delivery / termination / intermediate is in another city, then indicate this city in the field
4. Advance Order :
The order may be preliminary. If the client ordered a taxi the next day, or after a few hours, then indicate the desired date using these fields
5. Job Info :
If, after saving the order, you want to immediately assign a specific driver, then check the box
6-7. Map :
Depending on the chosen cartography, the program will build, calculate the route, and put down numbered markers of delivery / completion addresses. Additionally, you can display cars on the map by ticking Display drivers on map
8. Save the order :
If all data has been successfully entered and it can be put into operation. Click Cancel - if the order becomes unnecessary for some reason.

you can add and edit as many zones as you want, and assigning certain drivers and tariffs to a particular zone

* Map : under the Map section you can add/edit as many points as you want under the Points List, as well as cities, streets and buildings under the Address Book. This Allows you to even add certain areas or specific buildings that some maps don’t have

* Main Settings : Here you can check and edit your Basic settings, Default Price settings, Map Settings, Sector settings, Jobs settings and Servers subsection

* Interface Language : you’re able to to change the Interface language of the software. If your Language is not listed, we can add it under your request

* Driver Application : Here you can customize, enable or disable certain options in the driver application including the GPS Taximeter, on-street jobs and buttons and sections

* Discounts/Prizes/Bonuses : you can set and edit Discounts, Rewards and/or Bonuses

* Clients Bonuses : Here you can add Bonuses for clients depending on the number of orders or type of orders or the distance, as well as setting promo-codes and referral program

* Drivers Bonuses : you can allow Bonuses system for drivers as well as set drivers points

* Automation Settings : all Automatic options are available under the Automation Settings,. Dispatching automatic options, Informing automatic options and Data clearing

* Exchange Settings : Allows you to add Partners Settings for Exchange Information

* Passenger Application : Here you can customize, enable or disable certain options in the passenger application including display options, capabilities, information about your service, information about your clients and authorization methods

* Payment Settings : Allows you to refill driver account, set up payment systems for for clients’ payments through the client application and payment by URL

* API Access : here you can adjust API settings for interacting with the system as for drivers, clients, partners and bonuses. As well as to set the ReCaptcha settings and Online Booking Form settings

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